Tag Archives: social media
How to Handle Negativity in Social Media
Quite often I am asked if a company should engage a person who is disparaging their brand or products. The answer is, “Absolutely, yes!” My response comes in two flavors: If someone wrote something that was not based on factual … Continue reading
4 Ways Companies Use Twitter for Business
I just read Gartner’s report on using micro-blogging (Twitter) in the enterprise and I can’t imagine the authors of the report have much experience with Twitter. The statement, “it is not imperative for every corporation to be actively participating at … Continue reading
Mashing Social Networks
I created the following diagram showing how my data flows from one social network to another. The gray lines show how the content from other networks is republished to Twitter via FriendFeed. This configuration also allows me to maintain my … Continue reading
How to get Twitter followers fast
Once or twice a day I find a spammer that started to follow me. After a few hours Twitter finds them and their account is terminated. You can generally identify these users with a low number of updates, and a … Continue reading
The Lemmings of Twitter
I do not use auto-followers for Twitter. I look at each one and decide if I will follow the twiticate policy of following people that follow you. I will generally follow anyone that follows me except if they are spammers. … Continue reading
How I update my status
I have long said, Twitter is not a product, it’s a feature. (Although the general population is not listening to me.) Since several sites now support some type of status, I wanted an easy way to update them at once. … Continue reading
Dealing with negative social media
At the UGCX conference there were a handful of companies in the crowd that had little exposure to social media. There seemed to be a fog of fear that users would make disparaging remarks about their brands. You will have … Continue reading
Tweet, tweet
If I tweet online, will it make a sound if no one is there to hear it? Probably not. I finally got on the bandwagon and created a Twitter account. I have a shell script to update my status from … Continue reading
